Booking Business Travel: Digital Transactions Preferred, According to CWT Study

The CWT Human vs. Machine study that we conducted shows that business travelers prefer to manage their travel transactions digitally, via an app or browser. Detailed findings include the following: Two-thirds of travelers prefer machines when booking air travel. 69% of business travelers prefer to book their flights digitally rather than have human interactions. Travelers […]

Our Clients

Many of our primary marketing research clients are leaders in financial services, healthcare, associations and other industry sectors. The Financial Services Industry Take a look at thought leadership studies sponsored by PNC, Eaton Vance and Ameriprise. Topics range from retirement planning and risk to family financial relationships, investment and economic outlook. Audiences include individual investors, […]

Retirement Savings Responsibility: The Case of myRA

In July the U.S. Treasury announced the cancellation of myRA (my Retirement Account), a starter-retirement-savings product they launched in 2015 to help people without access to employer-sponsored retirement plans. The Treasury developed this product, under the Savings Bond authority of the government, in recognition of the growing retirement-savings crisis in the United States. It built […]

Communications Assessment

Organizations across the spectrum of industries use our communications assessment services as an unbiased way to gauge the overall health of their brand. Our innovative research methodologies and analytics isolate and aggregate data across different, yet integrated audiences to give our clients holistic findings. Our team uses proven strategic-thinking frameworks for transforming data into useful […]

Karolyn Cooper

Senior Project Director kcooper@artemissg.com Karolyn is an astute listener. She pays particular attention to customer sentiment and has been helping companies translate voice-of-customer insights into actionable marketing strategies for over a decade. Her research experience spans across the financial, manufacturing, pharmaceutical, public affairs and technology industries. Karolyn’s background in sociology makes her a natural observer […]

Trends Series: Navigating Our Connected Society

In the Netflix original series “Unbreakable Kimmy Schmidt”, the main character is creating a new life for herself in New York City after having been kidnapped and held underground for 15 years by Reverend Richard Wayne Gary Wayne. Many of the show’s laughable moments come from both Kimmy’s use of outdated slang and her fumbling […]